Refund Policy

We strictly do not offer refunds or exchanges for change of mind or incorrect purchase.

As our dresses are each handcrafted and made to order based on individual sizing and custom requirements, please ensure you have read our dress descriptions, product measurements and size chart before completing your purchase.

You can also contact our customer service team at info@pallascollective.com for advice on any of the garments available on our website before making a purchase.

Each dress is quality controlled before leaving our Australian production studios to ensure there are no defects or faults. Due to the nature of hand-crafting, each piece will have slight variations.

In the unlikely circumstance that there are issues with your garment, please contact info@pallascollective.com within 7 days of receiving your order.

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